Order Cancellation
Cancellation eligibility depends on the status of the order or service request. Requests made before processing, dispatch, or service confirmation may be eligible for cancellation.
Refund Eligibility
- Duplicate payment or accidental overpayment.
- Confirmed cancellation before order processing or dispatch.
- Service not delivered due to reasons under business control.
Non-Refundable Cases
Refunds may not be available for completed services, dispatched orders, user-provided incorrect details, third-party delays, or cases where refund restrictions are clearly communicated before confirmation.
Refund Timeline
Approved refunds are generally processed within 7 to 10 business days, depending on the payment provider or bank. Actual credit time may vary.